What We Do

ETI GROUP PROVIDES A BROAD RANGE OF TRAINING AND CONSULTING SERVICES FOR SIX SIGMA, LEAN, PROCESS IMPROVEMENT, TEAMBUILDING AND MANAGEMENT SYSTEMS BASED ON ISO 9001, AS9100C, ISO 13485, ISO/TS 16949 and ISO 14001.

ETI Group helps organizations improve bottom-line business performance. Our strength lies in a commitment to work closely with our clients and our in-depth knowledge and experience in six sigma, lean methods, process improvement, process design, teambuilding and management systems based on the ISO 9001, ISO 13485, ISO AS9100, ISO/TS 16949 and ISO 14001 standards. We provide a broad range of training, consulting services and products to help your organization achieve its performance improvement goals. Since 1981, our team of consultants and trainers have helped more than 1,000 Manufacturing, Healthcare, Government and Service organizations to achieve: Dramatic and rapid improvements in efficiency and productivity Improved quality & reliability Improved profitability New competitive advantages Our success is a reflection of our client’s success and is founded on a simple, common sense approach: We form partnerships with our clients: we listen to your issues; work hard to understand your improvement goals; and then work with you to design efficient and effective solutions. We don’t believe that “one size fits all”: We don’t believe in canned approaches or generic models, our services are...

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Lean & Six Sigma

THE CORE PROCESS OF EVERY ORGANIZATION IS DESIGNING AND PRODUCING PRODUCTS OR SERVICES THAT PEOPLE ARE WILLING TO PAY FOR. SUPPORT PROCESSES, SUCH AS PLANNING, PROCUREMENT, SALES AND TRAINING NOURISH THE CORE VALUE STREAM.

ETI Group offers a complete range of Lean and Lean Six Sigma training programs. Public Training Programs ETI Group public enrollment training programs are regularly scheduled throughout the year. On-site Training To save you time, travel and money, all ETI Group training programs can be presented at your facility. They can also be customized to meet the specific learning needs of your organization. Training Programs Include: Lean Six Sigma Lean Lean Six Sigma: Executive Briefing 1 day Six Sigma for Lean Organizations 1 day Lean Six Sigma Leaders/Champions 2 days Lean Manufacturing Certificate Program 10 days Lean Six Sigma in Healthcare 2 days Lean Office Certificate Program 10 days Lean Six Sigma Black Belt for Healthcare 16 days Creating a Lean Enterprise 2 days Lean Six Sigma Green Belt for Healthcare 8 days Creating a Lean Office 1 day Lean Six Sigma Black Belt for Manufacturing 16 days Production Preparation Process (3P) 1 day Lean Six Sigma Green Belt for Manufacturing 8 days Value Stream Mapping 1 day Lean Six Sigma Yellow Belt for Manufacturing 2 days 5S Organization,...

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Quality Management Systems

FOR MORE AND MORE COMPANIES, IMPLEMENTING A QUALITY MANAGEMENT SYSTEM BASED ON ISO 9001, AS9100C, ISO 13485 OR TS 16949 IS BECOMING A NECESSITY! IT WILL HELP YOU WIN NEW CUSTOMERS AND RETAIN EXISTING ONES.

ETI Group offers a complete range of Quality Management Systems training programs. Public Training Programs ETI Group public enrollment training programs are regularly scheduled throughout the year. On-site Training To save you time, travel and money, all ETI Group training programs can be presented on-site at your facility. They can also be tailored to meet the specific learning needs of your organization. A list of currently available training programs is provided below. For more information, please “click” on the training program of interest or contact ETI Group. ISO 9001 Briefing ½ day Understanding ISO 9001:2008 1 day AS9100C Briefing ½ day Understanding AS9100C 1 day ISO/TS 16949 Briefing ½ day Understanding ISO/TS 16949 1 day ISO 13485 Briefing ½ day Understanding ISO 13485 1 day ISO 9001 Internal Auditor 2 days Failure Mode & Effects Analysis (Design) 1 day ISO 13485 Internal Auditing 2 days Failure Mode & Effects Analysis (Process) 1 day AS9100C Internal Auditor 2 days Production Part Approval Process 1 day ISO/TS 16949 Internal Auditor 3 days Statistical Process Control 2 days Conducting Effective Supplier Audits...

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Environmental Management Systems

ISO 14001 PROVIDES A FRAMEWORK FOR IMPLEMENTING AN ENVIRONMENTAL MANAGEMENT SYSTEM (EMS) THAT WILL HELP MANAGE AND IMPROVE THE ENVIRONMENTAL IMPACTS CAUSED BY YOUR COMPANY’S PRODUCTS, PROCESSES AND SERVICES.

This will help you address regulatory demands in a systematic and cost-effective manner, reduce the risk of non-compliance, and improve health and safety practices for employees and the public… ETI Group offers a complete range of Environmental Management Systems training programs. Public Training Programs ETI Group public enrollment training programs are regularly scheduled throughout the year. On-site Training To save you time, travel and money, all ETI Group training programs can be presented on-site at your facility. They can also be tailored to meet the specific learning needs of your organization. A list of currently available training programs is provided below. For more information, please “click” on the training program of interest or contact ETI Group. ISO 14001 Briefing ½ day ISO 14001 Internal Auditor 2...

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Process Improvement

In addition to our Lean and Lean Six Sigma training programs, ETI Group offers a complete range of Process Improvement training programs. Public Training Programs ETI Group public enrollment training programs are regularly scheduled throughout the year. On-site Training To save you time, travel and money, all ETI Group training programs can be presented at your facility. They can also be customized to meet the specific learning needs of your organization. A list of currently available training programs is provided below. For more information, please “click” on the training program of interest or contact ETI Group. Business Process Improvement Design of Experiments (DOE) I, Introduction 2 days Measurement Systems Analysis 1 day DOE II, System Optimization 2 days Failure Mode & Effects Analysis (Design) 1 days Practical Data Analysis 2 days Failure Mode & Effects Analysis (Process) 1 day Statistical Process Control (SPC) 2 days Process Mapping 1 day SPC for Process Operators 1 day Basic Problem Solving 1 day Analysis of Multi-Variable Data 1 day  ...

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Lean & Six Sigma

Lean & Six Sigma

Remaining competitive and profitable requires constant improvement of both core and support processes…

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Environmental Management Systems

Environmental Management Systems

The main benefit of an ISO 9000-based Management System is to help you define, control and improve performance. The marketing benefits are significant, but if you don’t realize any internal benefits, maintaining your system will become challenging and expensive. ETI Group offers a broad range of affordable programs that ensure your Management System meets the specific needs of your business and not just the requirements of the standard. We also guarantee you’ll pass your registration audit the first time.

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About Us

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Mary Spiering

Oregon Health Sciences and University

The Lean Six Sigma program provided extremely valuable tools and a new perspective for enhancement and improvement in unexplored areas in healthcare. The instructor’s ability to inspire, lead and provide the positive feedback and guidance needed to launch this process in the new frontier of healthcare. The opportunity to apply the new concepts and methods directly to a project benefits both the student and the organization.

Larry Reising-Safety Inspector

Federal Aviation Administration

I can’t tell you how impressed I was with the instructor’s knowledge and teaching.  In addition to a strong grasp of the material, he was able to convey it in a way that resonates with the audience.  I can tell you that all the other participants were also impressed.

John J. Limb, Publisher

Oregon Catholic Press.

“You cannot believe what an impact you have made on this company.  It is so awesome to see the progress made to solve problems…”

Don Andresen-Quality Manager

Flight Structures, Inc.

I just wanted to drop you a quick note to let you know that I thought the AS9100 Internal Auditor training class was exceptional!! The “proof-in-the-pudding” will obviously be with the success of our audit program, but I can tell you that all students in the class really enjoyed it. I interviewed each of the students after the class today and they all thanked me for giving them the opportunity to attend. Thanks to ETI, I will take the credit for a great class!

Neil Schneider

Vanguard-ems, Inc.

“I appreciated the practical application and the hands-on approach to this training. We improved the wave solder process; increasing capacity by 100%.”

Cheryl Morris-Regulatory Affairs Manager

Kaiser Regional Labs

Thank-you! The training program that ETI Group presented was GREAT!! I feel we definitely got our money’s worth, both in an improved understanding of ISO 9000 and the Internal Audit process. The teaching methods were excellent.

Bryan Foley-QA Department

NUWC Keyport

Just a note regarding the Internal Auditor training that you provided. The instructor did an excellent job. He was very professional and explained the new standard so that everyone could understand it. If in the future we require more training I would not hesitate to ask for ETI Group first.

Kimberly Felix-Sr. Quality Assurance Analyst

Astronics AES

I wanted to provide you with feedback from our internal auditing training class presented by ETI Group. I received very positive feedback not only on the materials but on the trainer as well. Comments were made for example: “ I never knew any of this stuff and I’ve been here 10 years”, “I never knew how complex Quality is”, “Internal auditing is an important and  huge job!”, “I never knew why we had all these documents, now I know and I’m going to go look to see if they meet requirements”, “this course was the best training course I’ve ever had at Astronics”, “The instructor was not only knowledgeable but makes the class fun as well.”

Peter Harvey-Systems/IT Manager

NW Cancer Specialists

The real world examples helped me understand the concepts and methods. The Excel templates made it easy to apply what we learned without having to worry about the mechanics. It was very helpful to work on projects specific to our own business during, between and after the class sessions. I liked the DMAIC roadmap as a unifying framework for process improvement projects. The instructor made us feel comfortable asking questions of any kind.

Adolfo De la Torre-WD&A Quality Manager

Pulse Engineering Inc

The whole 6-Sigma training experience has been very motivational and productive for the Pulse Engineering team. All I hear are positive comments and genuine excitement. I am glad and thankful we had the opportunity to participate in this program. Congratulations for a well done job.

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Lean Sigma/Six Quality Environmental Control Systems