ISO 9001:2015.AS9100D Internal Auditor Training

To successfully implement and maintain a Quality Management System a company must have an Internal Audit process and use trained auditors to perform the audits. Internal auditors are also a key element in quality system improvement. This workshop will be presented in a series of five instructor-led, online training sessions and teaches auditing to both the ISO 9001:2015 and AS9100D standards (the AS9100D standard includes ISO 9001:2015 in its entirety) and places a strong emphasis on promoting employee participation in the improvement process.

How You Will Benefit:

By the end of this workshop, you will be able to:

• Describe the goals and benefits of an internal audit
• Determine the requirements and plan an ISO 9001:2015 and/or AS9100 Rev D internal audit
• Develop an ISO 9001:2015 and/or AS9100 Rev D internal audit guide list
• Perform an internal audit, including how to:
  • audit against ISO 9001:2015 and/or AS9100 Rev D requirements that are less prescriptive
    and where audit evidence may be difficult toobtain
  • audit requirements that are more strategic in nature, such as top management leadership
    and commitment, organization context, risk management and organizationalknowledge
• Identify nonconformity to requirements during an audit
• Report on an audit and follow up on corrective actions taken in response to auditfindings
• Describe the actions necessary for maintaining a successful and compliant audit program

Who Should Attend:
People tasked with performing internal audits to the ISO 9001:2015 and/or AS9100D Standards.

Course Prerequisites:
A basic understanding of ISO 9001:2015 and/or AS9100D and your company’s Quality Management System
would be beneficial but not essential to attend this course. A computer with Internet capabilities is required.

Course Instructor:
Susan Knowles-Berry has more than 10 years of experience implementing, maintaining and improving
Quality, Environmental, and OSHA Management Systems based on ISO 9001, AS9100, ISO 14001, and OHSAS
18001. Prior to joining ETI Group, Susan was General Manager and Quality Manager for L&E Tubing
responsible for managing the company’s AS9100 / ISO 9001 Quality Management, Financial, and
Operational Systems. Prior to that she was Process Manager – Quality & Safety for Tetra-Pak responsible for
managing the company’s ISO 9001, ISO 14001, and EHS Management Systems. Susan also served in a variety
of functions for Weyerhaeuser Company, including Environmental Manager, Safety Systems Coordinator,
Technical Training Coordinator and Quality Analyst. She is an ASQ Six Sigma Black Belt, Certified Quality
Engineer, Certified Quality Auditor, and a Certified Professional Environmental Compliance Auditor. She has
BA in Anthropology from the University of Missouri, an MBA from the University of Texas, and an MA and
Ph.D. in Anthropology form Tulane University.