What Our Clients Say
Testimonials, Six Sigma & Lean Enterprise
ETI Group’s Six Sigma training is the best combination of theory and applied solutions that I have seen. The learning format was easy to follow and the instructors outstanding. They brought a wealth of practical experience to the program.
The Lean Six Sigma program provided extremely valuable tools and a new perspective for enhancement and improvement in unexplored areas in healthcare. The instructor’s ability to inspire, lead and provide the positive feedback and guidance needed to launch this process in the new frontier of healthcare. The opportunity to apply the new concepts and methods directly to a project benefits both the student and the organization.
Oregon Health Sciences and University
The Six Sigma Black Belt program content, training delivery, and level of class participation were great. The instructor keyed in on the important points, gave good explanations, and lightened things up with good humor all the way through. He provided great project support during and between the in-class sessions.
Precision Machine Works
This training program exceeded my expectations. It provided us with information and tools of great value. The instructor was very knowledgeable and presented the material in a clear manner. He explained things in a way that everyone could understand. He responded to questions and requests for assistance in a prompt and positive manner.
Quality Assurance Manager
The Six Sigma tools I learned from your course have helped ESI and my career. They helped me start up a new group and deliver effective and sustainable results. I had also been pushing for ESI to fully utilize the Black Belts at ESI and we now have one individual solely dedicated to Six Sigma projects. This was a big step for ESI and it has paid off. Thanks again for the class; it has served me and ESI well.
NPI Engineering Manager
The program content was great. I learned many great tools for analyzing data quickly and making better, more informed decisions. The instructor did a great job of articulating concepts and giving real world examples. This has been a great course!
Quality Engineering Manager
I can’t tell you how impressed I was with the instructor’s knowledge and teaching. In addition to a strong grasp of the material, he was able to convey it in a way that resonates with the audience. I can tell you that all the other participants were also impressed.
Federal Aviation Administration
The real world examples helped me understand the concepts and methods. The Excel templates made it easy to apply what we learned without having to worry about the mechanics. It was very helpful to work on projects specific to our own business during, between and after the class sessions. I liked the DMAIC roadmap as a unifying framework for process improvement projects. The instructor made us feel comfortable asking questions of any kind.
NW Cancer Specialists
The program gave us tools for identifying, prioritizing, and implementing process improvement projects. It provided many opportunities for practical application of the tools. It was also useful to have an opportunity to improve my Excel skills. The instructor was willing to work one-on-one with participants who needed more time or had additional questions. The informal class atmosphere allowed us to go faster or slower as the material required. I never felt overloaded. I enjoyed working with others from the healthcare community and learning about their organizations.
Director of Clinical Operations
The material was well organized, comprehensive, and easy to follow. It provided a great set of examples and Excel templates. The instructor covered the material in a consistent, systematic way without overwhelming the participants. He gave clear examples and walked us through them. Especially, he worked through the Excel examples carefully, and gave us exercises for practice on our own so we would remember how to do it. He had a good sense of humor, and made the class interesting. In short, the course was well done.
Vice President, Human Resources
St. John Medical Center
The course material and Excel templates were good. There were good discussions in class around the topics. The instructor made us comfortable with asking questions. I learned a lot about Lean Six Sigma ¾ many valuable takeaways.
Assistant Director, Patient Access Services
SW Washington Medical Center
The whole 6-Sigma training experience has been very motivational and productive for the Pulse Engineering team. All I hear are positive comments and genuine excitement. I am glad and thankful we had the opportunity to participate in this program. Congratulations for a well done job.
Adolfo De la Torre
WD&A Quality Manager
Pulse Engineering Inc
I would like to personally “thank you” for providing NAVMAG Indian Island with an outstanding week of Lean Six Sigma Training. Your exceptional professionalism and wealth of knowledge made the week educational and exciting. World Class!!
LCDR Delmas Whittaker
Naval Magazine Indian Island
I want to take this opportunity to commend you on the extraordinary job you have done facilitating Oregon Catholic Press the past three years, and to express my excitement for the direction you are taking us this year with the implementation of the balanced scorecard. You have been very effective in helping OCP’s management team reaffirm our company mission and vision, to acknowledge our strengths and weaknesses, to develop a clearer understanding of both opportunities and threats, and to fully integrate operational and strategic planning, all of which has enabled us to move beyond basic strategic planning to a more complete and directed dynamic plan that is becoming “how we work.”
Larry Van Dyke
Chief Operating Officer
Oregon Catholic Press
Process Management Training, ISO 9001 and AS9100
I want to share with you the great job ETI Group did in providing Internal Auditor Training for our new Internal Auditors. It was such a good fit for our A-dec employees. Many of the participants have told me how beneficial this training has been for them and felt that this is the one of the best they have experienced. Tailoring the class to fit the A-dec culture making it much more meaningful and relevant and it was beneficial for me also as I was able to receive clarification on issues in which I have been uncertain. This was also one of the best training sessions that I have been involved in.
Regulatory Audit Coordinator
I wanted to provide you with feedback from our internal auditing training class presented by ETI Group. I received very positive feedback not only on the materials but on the trainer as well. Comments were made for example: “ I never knew any of this stuff and I’ve been here 10 years”, “I never knew how complex Quality is”, “Internal auditing is an important and huge job!”, “I never knew why we had all these documents, now I know and I’m going to go look to see if they meet requirements”, “this course was the best training course I’ve ever had at Astronics”, “The instructor was not only knowledgeable but makes the class fun as well.”
Sr. Quality Assurance Analyst
I Just a short email to let you know how much we all enjoyed the ISO 13485 Internal Auditor workshop that ETI Group presented to us over the past 2 days. The workshop approach with opportunities for participants to apply what they are learning through exercises as we went through the program was great.
Quality Assurance Manager
Bio-Rad Laboratories Inc.
I just wanted to drop you a quick note to let you know that I thought the AS9100 Internal Auditor training class was exceptional!! The “proof-in-the-pudding” will obviously be with the success of our audit program, but I can tell you that all students in the class really enjoyed it. I interviewed each of the students after the class today and they all thanked me for giving them the opportunity to attend. Thanks to ETI, I will take the credit for a great class!
Flight Structures, Inc.
You successfully re-energized and launched us. I have always benefited from interactions with ETI Group and this just reinforces that it was money well spent. It was a pleasure to work with you. Your flexibility to recognize our needs and adapt your training on day 2 was outstanding and met our needs. I am grateful for your leadership and facilitation of my team.
ETI Group has undoubtedly been the single biggest factor in our getting to where we are now. I have no hesitation in saying that we couldn’t have done it without him. The service has been just excellent for us – expert, knowledgeable, firm yet sensitive, innovative and encouraging are only a few of the descriptors that immediately come to mind.
J.I. Haas Company
Just a note regarding the Internal Auditor training that you provided. The instructor did an excellent job. He was very professional and explained the new standard so that everyone could understand it. If in the future we require more training I would not hesitate to ask for ETI Group first.
You cannot believe what an impact you have made on this company. It is so awesome to see the progress made to solve problems as compared in the past. Many thanks for everything that you brought to us!
Director of Quality
Once again you have provided us with excellent service. Thank you for responding so quickly to our training needs. The session that you presented was exactly what we needed. If you find yourselves in need of references, please feel free to use our office.
Susan L. Stuffle P.E.
Dept. of the Navy
Thank-you! The training program that ETI Group presented was GREAT!! I feel we definitely got our money’s worth, both in an improved understanding of ISO 9000 and the Internal Audit process. The teaching methods were excellent.
Regulatory Affairs Manager
Kaiser Regional Labs